Shipping policy

Delivery times may vary based on your location and carrier service.

Shipping Rates

• Shipping rates are calculated at checkout based on the weight of your order and your location.
• Free shipping is available for orders over $50.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your shipment's progress.

International Shipping

• Currently, we ship within United States, South America, Canada, and Europe. For international orders outside of these countries, please contact us for availability and shipping rates.
• Please note that customers are responsible for any customs duties, taxes, or fees applicable in their country.

Shipping Delays

While we strive to ensure timely delivery, unexpected delays may occur due to weather, carrier issues, or other circumstances beyond our control. If your order is delayed, we will do our best to keep you informed.

Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us at hello@hippotanicals.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Returns and Refunds

For information on returns and refunds, please refer to our [Insert Link to Return Policy].

Contact Us

If you have any questions or concerns about shipping, feel free to reach out to us at:
Email: hello@hippotanicals.com
Phone: 1-530-690-5877

Thank you for choosing Hippotanicals. We’re here to make your shopping experience as smooth as possible! 🌿